DOWNLOAD MBA RESUME WITH 4 YEAR EXPERIENCE
VINEETA SHARMA
Seeking
assignments in Customer Service / IT / Marketing / Operations with a growth
oriented organization of repute
BRIEF OVERVIEW
þ MBA with nearly 4 years
of total experience including 2 years in Educomp Solutions Ltd
þ
Worked
with LIC, as Financial Service
Executive in Bank Assurance & Alternate Channel.
þ Highly competitive, self
starter, disciplined and goal oriented professional.
þ An effective communicator
with excellent relationship building & interpersonal skills. Strong
analytical, problem solving & organizational abilities.
ORGANIZATIONAL SCAN
From July 11 till date with Educomp Solutions Ltd as Smart
Class Coordinator
þ Working
as a Smartclass Coordinator and posted at a prominent and biggest (with 77
Educomp Technology Enabled Classrooms) school in Kanpur.
þ Give support to school
teachers for better use of company's product SMART CLASS.
þ Formulating and Implementing results
oriented technical support and plans to achieve target and ensure remove the problems.
þ Performing routine audits of systems and software.
þ Applying operating
system updates, patches, and
configuration changes.
þ Installing and configuring new hardware and software.
þ Adding, removing, or updating user account information, resetting passwords,etc.
þ Answering technical queries and assisting users.
þ Documenting the
configuration of the system.
þ Troubleshooting any
reported problems.
þ Ensuring that the network infrastructure is up and running.
þ Organizing training programs.
þ Compiling the information of client
feed back so as to facilitate formulation of effective strategies by top
management.
þ Regular reporting about the
conditions / customer feed back so as to facilitate formulation of effective
strategies by top Management..
þ Sort out data related problems of teachers.
þ
Coordinating
with school management and updating
Smart Class Usage & company’s payment schedule.
From Oct 09 to Dec 10 with LIC, Kanpur as Financial Service Executive in Bank Assurance & Alternate Channel
Key Result Areas:
þ Sales & Marketing: Handling the marketing and sales operations for achieving increased
growth & profitability. Selling insurance products through the Bank Managers.
Identifying new streams for revenue growth & developing plans to build
consumer preference. Using sales forecasting to ensure the sale &
profitability of products; analysing business developments & monitoring
market trends.
þ Business Development: Identifying prospective clients, generating business from new accounts
& developing them to achieve consistent profitability. Initiating contact
with potential customers for developing leads, sales & cross selling
insurance products. Building and maintaining healthy business relations with
major clientele, ensuring maximum customer satisfaction by achieving
performance parameters delivery & quality norms. Organising various
promotional activities for business expansion.
þ Channel Management: Identifying and networking with financially strong and reliable
customers / Bank Managers & employee resulting in deeper market penetration
and improving market share. Developing and appointing new specified persons
from banks to expand product reach in the market and coordinating with the Bank
to assist them to promote the product.
þ Customer Relationship Management: Maintaining cordial relations with customers to sustain the
profitability of the business. Maximising customer satisfaction level by on
time delivery, monitoring customer complaints, providing efficient
services. Handling customer grievances
and resolving their issues for customer retention.
Notable Attainments:
þ Essayed a key role in achieving:
o
2 Bima banks on number of policies based (200).
þ Actively qualified most of the competitions declared by LIC for FSEs.
þ Mapped Gramin Banks as corporate agents.
Commenced
career with Idea Cellular Ltd , New Delhi as Customer Care Executive from Mar’06-May’07
SCHOLASTIC
2009 MBA from CSJM University Kanpur with First Division
2003 B.Sc. from CSJM University Kanpur with Second
Division
2000 XII from UP Board with First Division
1998 X from UP Board with Second Division
KEY ENHANCEMENT
SCHEDULES
Summer Internship
Title : Comparative Analysis of
Insurance Products
Organization : ICICI
Prudential, Kanpur
Seminar
þ Challenges in HR
BEYOND CURRICULUM
þ Active Member of Organizing Committee at various Cultural Festivals in College.
PERSONAL DOSSIER
Father’s Name : Mr.P K harma
Date of Birth : 1 Aug 1985
Address : 84/8 Benajhabar Colony, Kanpur – 963258
Linguistics
Abilities : English and Hindi
Marital Status : Single
Date:
Place:
(VINEETA SHARMA)
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